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10.1 Introduction

To give your customers a fully branded checkout experience, you can connect your own custom subdomain to Checky Pro.
This allows your checkout to appear under your brand (for example checkout.yourstore.com) instead of a generic third-party URL.Connecting your domain builds trust, improves conversion rates, and gives your checkout a professional look.
You will set this up by adding a CNAME record in the DNS settings of your domain provider (Shopify, GoDaddy, etc.).
This guide includes:
  • A general explanation of how the connection works
  • A step-by-step guide for Shopify domains
  • A step-by-step guide for GoDaddy domains

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10.2 General setup overview

Before starting, make sure you have:
  • Access to your domain provider’s DNS settings
  • A Checky Pro account
  • Decided which subdomain to use (for example checkout.yourstore.com)
Tip: Use a simple subdomain

We recommend using a clear, short subdomain like checkout.yourstore.com, pay.yourstore.com, or shop.yourstore.com.

Avoid complicated subdomains such assecure-checkout or payment-portal. The simpler the name, the better your customers will recognize it.

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10.3 Create subdomain

Create a subdomain within Checky Pro

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1. Add subdomain in Checky Pro

  1. Log in to your Checky Pro.
  2. Go to Settings → Custom domain.
  3. Fill in the field.
Tip: Use “Pay” or “Checkout”, to avoid complicated subdomains
Setting-domain.png
  1. Click Add sub-domain.
  2. After clicking Add sub-domain, a verification screen will appear.
    This screen provides a CNAME record that you need to add to your DNS settings.     download.png

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10.4 Shopify Domains

If your domain is hosted on Shopify, follow the steps below.

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1. Open DNS settings

  1. Log in to your Shopify.
  2. Go to Settings → Domains.
  3. Find your Primary active domain and select it.
  4. Click Domain settings.
  5. Click Edit DNS settings DOmaintsettings.png

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2. Create a CNAME record

  1. Click add custom record.
  2. Click CNAME record. CNAME RECORD2.png
  1. Add a new CNAME record provided in step 10.3
Example:Example-CNAME.png
  1. Fill in the fields and click Confirm. CNAME RECORD 1.png
  2. Now go back to your Checky Pro dashboard and click Verify.
Tip: Common mistake to avoidDo not point your CNAME to your main website domain (for example, yourstore.com). It must point to in.saascustomdomains.com, otherwise your checkout will not work.

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10.5 GoDaddy Domains

If your domain is hosted on GoDaddy, follow the steps below.

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1. Open DNS management

  1. Go to https://www.godaddy.com/ and log in .
  2. From the top menu, click your name and choose My products.
  3. Under Domains, select your active domain and click DNS.
products-DNS.png

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2. Add a CNAME record

  1. In the DNS records section, click Add.
  2. Choose CNAME as the record type.
  3. Add a new CNAME record provided in step 10.3 and click Save.
Example:Example-CNAME.png
Cname REcord.png
  1. Now go back to your Checky Pro dashboard and click Verify.
Tip: Keep DNS clean

If you already have an old “checkout” record in your DNS, remove or replace it before adding the new CNAME.
Duplicate records can cause conflicts and prevent verification.

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10.6 Troubleshooting (if verification fails)

If your subdomain doesn’t verify after a few hours, check the following:
  • Confirm your CNAME record points exactly to in.saascustomdomains.com.
  • Ensure there are no duplicate DNS records for the same subdomain.
  • Wait a little longer, some DNS providers take up to 24 hours to update globally.
  • Try clearing your **local **DNS cache or testing your domain using dnschecker.org.
If you still have issues, contact Checky Pro support with a **screenshot **of your DNS record for assistance.

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10.7 Final notes

Connecting a custom subdomain allows your checkout to appear fully branded, giving customers a smooth and trustworthy payment experience.
Make sure your DNS record is correctly formatted, saved, and verified inside your Checky Pro dashboard.
Once connected, your checkout will automatically be live under your own domain.