> ## Documentation Index
> Fetch the complete documentation index at: https://docs.checkypro.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 39. Proof of identity & address

> Provide the required identity documents for successful KYC/KYB verification.

<ResponseField>
  ## 39.1 Introduction

  As part of the onboarding process, every ultimate beneficial owner (UBO) or company director must submit **proof of identity** and **proof of residential address**.\
  \
  This verification step is required by our acquiring partners to comply with **Know Your Customer (KYC)** and **Anti-Money Laundering (AML)** regulations.\
  \
  These documents confirm that the individuals behind the business are legitimate and that their personal details match the information submitted during onboarding.\
  \
  Submitting clear, valid, and recent documents ensures your application is processed quickly, while missing or incorrect files can lead to unnecessary delays or rejection.
</ResponseField>

<ResponseField>
  ## 39.2 Document requirements

  <Note>
    Your proof of identity and address must clearly show your **full name and residential address**.\
    Only official or financial documents are accepte, **no** **personal memberships**, **store receipts**, or **informal letters**.
  </Note>

  ### Accepted documents

  The following document types are **approved** for proof of identity and address:

  <Danger>
    Screenshots or photos are not accepted under any circumstances.
  </Danger>

  <Check>
    **Bank statement** (personal account only, not business)

    * Must show: your **full name** and **residential address**
    * Should be issued by your bank within the **last 3 months**
    * uploaded as a **PDF file** for best visibility
  </Check>

  <Check>
    **Utility bill** (personal, not business)

    * For example: **electricity**, **water**, or **internet** bill
    * Must include your **name** and **address**
    * Must be **recent (within 3 months)** and fully readable
    * Preferably uploaded as a **PDF file** for best visibility
  </Check>

  <Check>
    **Official government document**

    * Such as a **tax letter**, **residence permit**, or **municipality registration letter**
    * Must include **your name**, **address**, and **issue date**
  </Check>

  <Warning>
    Always ensure that all text is fully visible, not cropped, and clearly readable.\
    Documents older than 3 months cannot be accepted.
  </Warning>
</ResponseField>

<ResponseField>
  ### Documents that will be rejected

  <Danger>
    The following documents **cannot** be accepted as valid proof:

    * **Receipts** or **invoices** from stores or purchases
    * **Membership bills** (e.g., football clubs, gyms, or associations)
    * **Business-related invoices** (proof must come from your personal account)
    * **Documents without an address or full name**
    * **Documents older than 3 months**
    * **Screenshots or images that are unclear or cut off**
  </Danger>

  <Warning>
    All documents must be official, clearly display both name and address, and be readable in full.
  </Warning>
</ResponseField>

<ResponseField>
  ## 39.3 Final notes

  Providing the correct proof of identity and address helps complete your onboarding quickly and prevents unnecessary back-and-forth during verification.

  Make sure that:

  * The document is **official and recent** (issued within the last 3 months)
  * Your **name and address** are fully visible
  * The file is uploaded in **PDF format** or as a **clear, uncropped image**

  Once submitted, our compliance team will review your document and confirm acceptance within the onboarding flow.

  A clear, valid proof of identity not only speeds up approval but also builds long-term trust and compliance with our acquirer partners.
</ResponseField>